To allow the customer, via PetPal’s Digital Pet Passport, to monitor his/her pet’s health status and to share such information for the veterinarian’s reference during consultations and visits.
To facilitate compensation via GCash and other modes of payment for pet goods purchased from our online partners.
When you use our services, we collect information such as your subscribed services, rate of use, and IP address. These are used for the following purposes:
We process your service usage to create customer profiles that reflect insights on your preferences and usage activity. We use automated processes to produce these insights to choose the relevant products and services we offer you, and to maintain, regulate, and improve platform quality, use, and access.
We generally do not share your personal data with any third party except with the veterinarian or pet clinic from and with whom you wish to consult, schedule a visit, or purchase pet goods, supplies and/or medicines from.
We may also need to do so with some of our service providers, which are listed in https://petpal.asia, to ensure service fulfillment and to achieve legitimate business purposes incidental to our relationship with you. In all cases, we make sure that third parties are contractually obligated to protect your data and hold it confidential.
We only keep your data while you are a customer. When you terminate our services, we dispose of your data according to our procedures, unless legitimate business or legal purposes require us to keep it. For more information, you may request for our data retention schedule.